Refund policy

We do not offer returns on our products but we do offer necessary refunds. Should you face any issues or defects with your product, you can contact us at enquire53@spagha.co.uk, with valid photographic proof of said defect or issue. Please note that refunds will need to be processed after a thorough investigation of said product issue. We will alert you if your refund has been approved.

You can always contact us for any more questions at enquire53@spagha.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

We will notify you once we’ve received and inspected your product condition, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at enquire53@spagha.co.uk.